Our Privacy Policy

Effective Date: 1 January 2023 – Present

At Creative Nexus, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please take a moment to read this policy to understand our practices regarding your personal data. 


Information We Collect 

1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, shipping address, and payment details when you voluntarily provide them to us during the registration, purchase, or account creation process. 

1.2 Non-Personal Information: We also gather non-personal information, such as your browser type, IP address, device information, and cookies, to enhance your browsing experience, improve our services, and analyze trends. 


Use of Information 

2.1 Personal Information: We may use your personal information to process your orders, communicate with you about our products and services, personalize your experience, facilitate customer support, and send you promotional materials with your consent. 

2.2 Non-Personal Information: Non-personal information is primarily used for statistical purposes, to analyze trends, and to improve our website and services. 


Information Sharing 

3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business activities, or serving you better. These service providers have contractual obligations to maintain the confidentiality and security of your information. 

3.2 Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also release your information to protect our rights, safety, or the rights, safety, or property of others. 


Data Security 

4.1 We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security. 

4.2 We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. 


Third-Party Links 

5.1 Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information. 


Your Choices 

6.1 Opt-Out: You have the right to opt-out of receiving promotional communications from us. You can do this by following the unsubscribe instructions provided in the communication or by contacting us directly. 

6.2 Access and Update: You can access, update, or correct your personal information by logging into your account or contacting us directly. We will make reasonable efforts to accommodate your request. 


Updates to This Privacy Policy 

We reserve the right to update or modify this Privacy Policy at any time without prior notice. The revised policy will be effective from the date it is posted on our website. We encourage you to review this policy periodically for any changes. 


Contact Us 

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please do not hesitate to contact us. We value your privacy and are committed to protecting your personal information. By using our website or services, you consent to the practices described in this Privacy Policy.

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